Contact Us:

Tel: 07795 342639 E-Mail: hello@absolutelyamazingparties.co.uk

Terms & Conditions

Terms and Conditions 

Updated January 1 2022

Venue & Party Requirements

  • Space:
    • Suitable venues include church halls, community centres, and function rooms. Some schools may also offer weekend space for reasonable rates.
    • Adequate space is required for running games and activities. Please ensure there’s enough room for an enjoyable party experience
  • PA Equipment Setup:
    A minimum space of 5ft x 5ft is needed for PA equipment and setup.

  • Parking:
    Convenient parking for load-in and load-out is essential. Any parking restrictions or charges must be communicated and reimbursed by the client.

  • Load in: 
    Provide information on where we can load our equipment, including any potential obstacles such as stairs.
  • Equipment: 
    A table (approximately 4 feet wide) and two chairs must be provided for the entertainer.
  • Power:
    • The setup area must have a power outlet. For outdoor parties, ensure access to electricity. Extension cables should run along dry ground, avoiding contact with wet or damp surfaces.
    • We cannot be responsible for not being able to provide activities that require electricity, due to power failures or tripped circuits at the venue we are operating in.
  • Changing: 
    A suitable, secure, and clean changing area close to the party room must be provided. Public changing areas (including toilets) are not acceptable.
  • Damages: 
    Guests and children must be kept away from equipment and props. The client is responsible for any damages incurred.
  • Supervision: 
    During the party, at least one adult must be present in the same room for the entire duration of the entertainment. This is for safety reasons and ensures immediate assistance if needed.
  • Food & Drink: 
    No food or drink should be provided or available during the entertainment. Reserve party food and drink for the designated break.
  • Timings: 
    A late start does not extend the finish time. Please adhere to the agreed-upon schedule for a seamless party experience.

Booking

Booking Fee:
A non-refundable booking fee is essential to secure your reservation, covering administrative costs, date reservation, and the preparation of assets, equipment, and materials for your party. This fee, along with the completed booking form, must be submitted promptly. Failure to pay the booking fee will result in the release of the date for other potential clients.

Travel

  • Free Travel Within 20 Miles:
    • Travel within a 20-mile radius of NG5 (Arnold, Nottingham) is complimentary.
  • Additional Travel Charges:
    • For distances beyond this radius, a charge of 49 pence per mile is applicable each way. It’s important to note that travel beyond 20 miles is subject to our discretion, considering factors such as entertainer availability, willingness to travel, and existing commitments on our schedule.
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Other Activities

  • Full Entertainment:
    • We deliver comprehensive party entertainment that thrives on children’s focus and engagement. To ensure the success of our activities, we kindly request that you avoid incorporating other activities that may hinder concentration.
  • Bouncy Castles / Inflatables:
    • We strongly discourage the inclusion of bouncy castles or inflatables in party setups. These additions, even when deflated, pose significant distractions and noise levels, making it challenging to conduct our entertainment seamlessly. While we recommend refraining from booking inflatables, if one is already planned, we kindly request it be switched off during our entertainment sessions.
  • Balloons:
    • Loose balloons on the floor can become inadvertent distractions and potential safety hazards. For an optimal entertainment experience, we request that loose balloons not be present during our activities.
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Safety

  • Supervision – Please note, for safety reasons, at least one other adult, in addition to the entertainer, must be present the whole time the entertainment is running. This does not mean they have to be helping with the party, but they must be present should they be needed in the event of an accident arising. It is the responsibility of the customer to ensure this happens.
  • Behaviour – We retain the right not to conduct certain activities if we feel the children are not responding appropriately, or are too riotous and therefore we deem it unsuitable to conduct certain activities. Please be aware if your entertainer receives any abusive, disrespectful, disruptive or inappropriate behaviour from anyone attending the party they do have the right to leave the party and no refund would be given if the issue is not resolved after addressing.
  • Games – Your entertainer will not be held responsible if a child or adult should have any slips, falls or injury whilst playing party games.
  • Snow Machine & Bubble Machine – The snow machine and bubble does cause a slippery floor surface please be aware and cautious.  Please note they may cause water mark stains on fabrics. Snow / Bubble fluid is made of soap, glycerine, distilled water and rubbing alcohol – it is non toxic and leaves no trace on the floor.  You must check with your venue that we are allowed to use this equipment
  • Allergies – Please make us aware of any children who are not allowed sweets due to allergies, intolerances or religious reasons so we can make sure everyone is considered and included.

Payment

  • Balance Payments – Balance payments should be made in cash directly to your entertainer on the day of your party.
    • Please note entertainers cannot accept cheques, card payments or any other form of payment on the day itself.
    • Payment is requested immediately after the entertainment is completed. We regret that the entertainer cannot be asked to wait for payment as they may have to leave straight away to get to another booking. If the entertainer is made to wait for payment longer than 10 minutes after they were booked to finish the entertainment, an additional fee of £15 is applicable and must be paid to the entertainer on the day of the party. Additional fees of £15 will be applied, for every 10 minutes extra the entertainer has to wait for payment. The entertainer cannot wait longer than 30 minutes for payment.
    • If the entertainer is unable to wait for payment due to other commitments, then a fee of £30 is applicable on top of any money owed after the party. This must be paid within 3 days or further charges of £20 per day will apply if the balance is not paid to the entertainer in full.

Covid Cancellation Policy

Should you need to cancel for any reason relating to covid e.g. testing positive for covid test, another lockdown, etc. then you would be welcome to reschedule your party for another time. Sadly it is not possible to have a refund on the booking fee. However you can ‘float’ your booking for as long as you wish, and then re book at any point in the future. There is no expiry date to this. So as soon as you know a date you want to reschedule, you can let us know and we  can re arrange this for you. 

Cancellation Policy

Cancellation may only take place by mutual consent and any such cancellation must be confirmed in writing and acknowledged by Absolutely Amazing Parties. 

Cancellation shall be as follows (minus any booking fee they may have been paid):

  1. More than 30 days from the performance date; no fee payable
  2. Between 22 – 30 days from performance date; 25% of the remaining fee.
  3. Between 15 – 21 days from the performance date; 50% of the remaining fee.
  4. Between 8 – 14 days from the performance date; 75% of the remaining fee.
  5. Between 1 – 7 days from the performance date; the full remaining fee payable.
  • In the unlikely event the booking has to be cancelled due to Force Majeure or illness the booking fee can be transferred to a new date and the cancellation fee waived
  • If the Entertainer is unable to perform due to any reason we will try and find a satisfactory solution either with another entertainer or rescheduling. We will endeavour to provide as much notice as possible.
  • In the unlikely event the Entertainer has to cancel, for example due to a car breakdown or illness then the client will be issued with a full refund of ​all​ fees paid.
  • All Entertainers are responsible for their own individual Public Liability Insurance.

Other matters arising:

  • Equipment – If needed the entertainer will provide their own PA (unless otherwise stated) along with any other required equipment (eg. lights, bubble machine). The Entertainer’s equipment is not for use by any guests.
  • Amendments – Any amendments to this booking must be made in writing at least 30 days prior to the visit excluding music choices.
  • Timings – It is the responsibility of the hirer to ensure that the visit runs as planned and on time. Under no circumstances will the Entertainer stay beyond the agreed time. A late start does not constitute grounds for a late finish or cancellation.
  • Vetting and Barring (DBS formerly CRB checks) – ​This is not legally required (and cannot be obtained for Children’s Entertainers) as we are ​not to be left alone with and ​not legally covered for supervision of children or vulnerable adults.