Terms and Conditions
Updated 11th June 2024
Venue & Party Requirements
Venue / Space:
- Suitable venues include church halls, community centres, and function rooms. Some schools may also offer weekend space for reasonable rates.
- Adequate space is required for running games and activities. Please ensure there’s enough room for an enjoyable party experience.
- You must advise any accessibility issues such as stairs.
- Please ask your venue if they are happy with the use of bubble machines, snow machines, glitter and smoke machines (they may not all be applicable depending on your party theme)
- Does your venue have a decibel / sound level meter?
PA Equipment Setup – A minimum space of 5ft x 5ft is needed for PA equipment and setup.
Parking – Please reserve a parking space as close to the venue as possible, as the performer will have several items to carry. The party organiser is responsible for covering any parking fees or arranging a parking pass if needed. Any parking restrictions or charges must be communicated prior to your party.
Load in – Provide information on where we can load our equipment, including any potential obstacles such as stairs.
Equipment – A table (approximately 4 feet wide) and two chairs must be provided for the entertainer.
Power:
- The setup area must have a power outlet. For outdoor parties, ensure access to electricity. Extension cables should run along dry ground, avoiding contact with wet or damp surfaces.
- We cannot be responsible for not being able to provide activities that require electricity, due to power failures or tripped circuits at the venue we are operating in.
Changing – A suitable, secure, and clean changing area close to the party room must be provided. Public changing areas (including toilets) are not acceptable.
Damages – Guests and children must be kept away from equipment and props. The client is responsible for any damages incurred.
Supervision – During the party, at least one adult must be present in the same room for the entire duration of the entertainment. This is for safety reasons and ensures immediate assistance if needed.
Food & Drink – No food or drink should be provided or available during the entertainment. Reserve party food and drink for the designated break.
Timings – A late start does not extend the finish time. Please adhere to the agreed-upon schedule for a seamless party experience.
Booking
Booking Fee – A non-refundable booking fee is essential to secure your reservation, covering administrative costs, date reservation, and the preparation of assets, equipment, and materials for your party. This fee, along with the completed booking form, must be submitted promptly. Failure to pay the booking fee will result in the release of the date for other potential clients.
Travel
Free Travel Within 20 Miles – Travel within a 20-mile radius of NG5 (Arnold, Nottingham) is complimentary.
Additional Travel Charges:
For distances beyond this radius, a charge of 49 pence per mile is applicable each way. It’s important to note that travel beyond 20 miles is subject to our discretion, considering factors such as entertainer availability, willingness to travel, and existing commitments on our schedule.
Other Activities
Full Entertainment – We provide engaging party entertainment and kindly ask that no other activities run alongside ours to maintain focus and enjoyment.
Balloons – Loose balloons can be distracting, pose safety risks, and may scare young children if they pop. We kindly request that they not be included at the party.
Bouncy Castle Policy
To ensure the best possible experience for your child’s party, we kindly request that you do not book a bouncy castle alongside our entertainment. Bouncy castles can be very distracting for children, making it difficult for them to fully engage with the games, activities, and fun that our performer provides.
If you are planning to have a bouncy castle at your party, we kindly ask that you let us know in advance. Bouncy castles can significantly impact the content, running, and overall plan for the party.
Even if the bouncy castle is turned off, it can still be a big distraction, as children may repeatedly ask to use it instead of engaging with the planned games and activities.
Failure to inform us about a bouncy castle in advance may result in adjustments to the party plan on the day, which could affect the overall flow and content of your party.
Safety
Supervision – For safety reasons, at least one adult, besides the entertainer, must be present throughout the entertainment. The entertainer must not be left alone with the children. It is the customer’s responsibility to ensure this.
Behaviour – We reserve the right to stop certain activities if children are not responding appropriately or are too disruptive. If any abusive, disrespectful, or inappropriate behaviour occurs, the entertainer has the right to leave, and no refund will be given if the issue is not resolved after being addressed.
Games – Your entertainer will not be held responsible if a child or adult should have any slips, falls or injury whilst playing party games.
Snow Machine & Bubble Machine – The snow machine and bubble does cause a slippery floor surface please be aware and cautious. Please note they may cause water mark stains on fabrics. Snow / Bubble fluid is made of soap, glycerine, distilled water and rubbing alcohol – it is non toxic and leaves no trace on the floor. You must check with your venue that we are allowed to use this equipment
Allergies – Please make us aware of any children who are not allowed sweets due to allergies, intolerances or religious reasons so we can make sure everyone is considered and included.
Payment
Balance Payments – Balance payments should be made in cash directly to your entertainer on the day of your party.
- Please note entertainers cannot accept cheques, card payments or any other form of payment on the day itself.
- Payment is requested immediately after the entertainment is completed. We regret that the entertainer cannot be asked to wait for payment as they may have to leave straight away to get to another booking. If the entertainer is made to wait for payment longer than 10 minutes after they were booked to finish the entertainment, an additional fee of £15 is applicable and must be paid to the entertainer on the day of the party. Additional fees of £15 will be applied, for every 10 minutes extra the entertainer has to wait for payment. The entertainer cannot wait longer than 30 minutes for payment.
- If the entertainer is unable to wait for payment due to other commitments, then a fee of £30 is applicable on top of any money owed after the party. This must be paid within 3 days or further charges of £20 per day will apply if the balance is not paid to the entertainer in full.
Cancellation Policy
Cancellation may only take place by mutual consent and any such cancellation must be confirmed in writing and acknowledged by Absolutely Amazing Parties.
Cancellation shall be as follows (minus any booking fee they may have been paid):
- More than 30 days from the performance date; no fee payable
- Between 22 – 30 days from performance date; 25% of the remaining fee.
- Between 15 – 21 days from the performance date; 50% of the remaining fee.
- Between 8 – 14 days from the performance date; 75% of the remaining fee.
- Between 1 – 7 days from the performance date; the full remaining fee payable.
In the unlikely event the booking has to be cancelled due to Force Majeure or illness the booking fee can be transferred to a new date and the cancellation fee waived
If the Entertainer is unable to perform due to any reason we will try and find a satisfactory solution either with another entertainer or rescheduling. We will endeavour to provide as much notice as possible.
In the unlikely event the Entertainer has to cancel, for example due to a car breakdown or illness then the client will be issued with a full refund of all fees paid.
All Entertainers are responsible for their own individual Public Liability Insurance.
Other matters arising:
Equipment – If needed the entertainer will provide their own PA (unless otherwise stated) along with any other required equipment (eg. lights, bubble machine). The Entertainer’s equipment is not for use by any guests.
Amendments – Any amendments to this booking must be made in writing at least 30 days prior to the visit excluding music choices.
Timings – It is the responsibility of the hirer to ensure that the visit runs as planned and on time. Under no circumstances will the Entertainer stay beyond the agreed time. A late start does not constitute grounds for a late finish or cancellation.
Vetting and Barring (DBS formerly CRB checks) – This is not legally required (and cannot be obtained for Children’s Entertainers) as we are not to be left alone with and not legally covered for supervision of children or vulnerable adults.
